You should now be able to download it completly and to read the MMS message. On Android and Windows phones you'll need to download a 3rd party app and the person you want to send messages to will also need to be using that app. This means that you won't be able to send or receive picture or video or other media messages in the default messaging feature of affected devices.
Mar 1, - Ting customers having trouble sending or receiving picture and video MMS messages on our CDMA network should read this article for quick. Disclaimer : Resetting your phone will erase your personal content, including text messages and apps you've downloaded, and your phone will be restored to its factory settings.
Create a backup before you initiate a reset. More and more Samsung Galaxy S7 GalaxyS7 owners are complaining not being able to send and receive text messages while others are having issues transmitting texts with attached pictures or MMS. So, in this post, I will address some of the text messaging issues we received including an issue with the Galaxy S7 that cannot seem to download a text message that has an attachment.
The second problem is about group messaging. According to our reader, the recipient of his message is receiving it as a simple SMS and not as a group message. Read on to learn more about the problems I cited here and how to deal with them. Find ones that are similar to yours and use the solutions or troubleshooting guides we provided. You may also contact us in case you need further assistance by completing our Android issues questionnaire. Problem : I purchased this phone on Saturday.
Sunday I received a text message with a 1KB attachment. It would not download and kept giving an error message. I have nothing to delete and the dang thing has only been used for 28 hours! So what can be done?! That being said, here are the things you have to do to troubleshoot this problem:. I believe these are the only things you need to do to make MMS sending and receiving work on your device.
Problem : When I reply to a group message, even when the group message button is checked, my message goes to a private message and it sends it more than once to that person. I can see on my phone that it is in my group message but that person cannot. Answer : Have you ever thought that maybe the problem in on his end?
You are using but if I was to do this on my Samsung Galaxy S4 I would download the picture to the phone from the. Since the release of Samsung Galaxy S7 device, some owners are trying to find ways to allow their device to download automatically when someone is sending them MMS or picture messages.
This issue is an easy problem and can be fixed in minutes. Tweaking some settings is the best option to automatically download the MMS or avoid getting error messages. Just continue reading this post to learn new ways and perform basic troubleshooting procedures. The steps are easy to perform and we will guide you all the way to avoid getting new issue or making it worst. However, if this issue is something to do with the hardware, then ignore every procedures recommended and bring your device directly to the store you bought it and see if the warranty is still active or they can change the device.
Now, before anything else, if you have other issues with your phone, make sure you drop by our Galaxy S7 troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar with yours on that page and feel free to use the solutions we suggested.
When I had the galaxy s5, I never had to download picture messages or text messages from group conversations. I am wondering how I can fix this. Thank you so much!
Solution: Hello! Since you mentioned that your Galaxy S5 was not having this issue, the question is, have you ever tried comparing the settings of your old device to the new one?
By default, the Galaxy S7 is not configured to download picture messages automatically and the reason is to let the owner choose to accept or reject the download. This is a security measure for the sake of the owner and for the device as well because there were reports that some are getting a malware or virus due to MMS messages downloaded from unknown persons. However, the choice is with the owner. This option is under the message settings just below the group messaging.
Like I said, the default setting is turned off for security reasons and avoid getting malicious files from unknown sender. However, it really depends on the owner if what option you are comfortable with. We recommend to perform a force reboot to refresh the device system, it can be fixed with a simple restart. If you are regularly using the text messages and MMS without removing the old messages, we recommend you to do so.
In case the device messaging memory is near full it could cause an issue and it will not download the MMS. This procedure will clear all your messages, so we recommend to backup the important messages.
Note: Before you start the backup process, make sure that you are sync with the account. Then restore the messages that you made backups. Problem: Hi there! The phone is fine and no issues to other apps except receiving an MMS. Please help. Solution: Since you mentioned that the issue started after the update, then it might be a problem with the Messaging app.
The first thing that you can do is start clearing the cache and data of the Messaging app but, before you proceed make sure that you made backup to all important messages in your mailbox, steps are provided above. In case the issue still occurs, then you can clear the system cache partition. And, as I'm sure you know, it won't let you know an MMS message came in until it times out.
So what I've done is I went to the messages app, clicked 'more,' then 'settings,' then 'more settings,' then 'multimedia messages,' then turned off auto retrieve. If you receive an MMS message in the Messages app on your Samsung Galaxy S5 , then it can happen that you tap on the download button , but the download is not performed.
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